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Home Job Listing

Sales Optimization & Process Implementation Officer at The Concept Group

by The Lagos Today
July 14, 2020
in Job Listing
3 min read
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Editorial Team Member (Paid Internship) at Koko TV
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Job Type: Full Time

Qualification: BA/BSc/HND

Experience: 2 – 3 years

Location: Lagos

Job Field: Sales / Marketing / Retail / Business Development

DEPARTMENT: Marketing & Strategy; UNIT: Sales Strategy

ORGANISATIONAL RELATIONSHIPS:

Works with the CRM & Credit Admin officers, Sales Analyst, RFS Asset Creation Team, CRM team & Marketing and Strategy Team as required.

Reports to the Head, Marketing & Strategy.

ROLES / RESPONSIBILITIES:

Strategic Functions:

Actively manage and monitor the lead generation and client engagement Process

Actively manage and monitor the issues affecting consummation of converted transactions (e.g. incomplete documentation, upload of wrong information, wrong filing etc.)

Providing reports on sales and performance as required by the head of strategy and marketing

Actively manage and monitor the turnaround time of the whole sales process

Develop and implement sales strategies and participate in sales campaigns to drive sales and generate revenue

Bridge knowledge gaps concerning company products across all affected departments and ensure the sales team are well informed and equipped to discharge their duties

Offer assistance and explanation when difficulties arise, ensure complaints are followed up and that solutions are provided to both internal and external customers

Administrative Functions:

Manage and maintain the credit and treasury administration pipelines on company’s platforms and ensure data integrity

Ensure the credit and treasury administration teams deliver excellent client service at all times to both internal and external clients

Turn-Around-Time problem: Gathering information/data regarding reasons for TAT problems.

Designing and implementing processes that will enable the different admin officers (Asset Creation & CRM), to work optimally within the sales approval process.

Designing optimal process flows addressing how the admin officers work and documenting an underperformance issue that may arise.

Implement new process flows.

Document and report manpower issues if any.

Job Requirements:

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

BA/BS Bachelor’s Degree

A minimum of Two (2) years of progressive professional experience in a related field.

Basic knowledge of project management

Demonstrated project management skills including project initiation, scoping, resourcing, execution and communication in past experience

Advanced knowledge of Microsoft PowerPoint and Excel

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience working directly with or supporting Sales, Revenue Management, Marketing or ecommerce

Experience communicating with a broad group of internal stakeholders at all levels

Strong ability to influence across multiple levels of the organization

Great presentation skills.

Job Published: July 13, 2020

Deadline: Not specified

Method of Application

Interested and qualified? Go to Concept Group on www.conceptgroup-ng.com to apply

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